Vapi integration
Evaluate what happened in your Vapi agent conversations.
Bring production conversation records into a review workflow that connects agent quality scores to the calls, transcripts, and provider context behind them.
A provider-adapter workflow
Connect and import
Connect Vapi credentials in provider settings and import production conversation records.
Review the call
Inspect normalized transcript and provider metadata before acting on an aggregate trend.
Evaluate quality
Use configured evaluator providers to score consistent production behaviors.
Make operational data actionable
Use evaluation to identify whether an agent understood the caller, captured the information it needed, and completed the intended task—not only whether a call occurred or ended.
Validate the transcript, metadata, and media available through your Vapi configuration before defining a production review process. Keep the evidence attached to every decision.
See the evaluation metrics guideIntegration support
ElevenLabs, Vapi, and Bolna are supported today.
VaaniEval supports conversation imports from ElevenLabs, Vapi, and Bolna today. More integrations are coming soon.
Please do not include credentials or private call data in an integration request.
Build with VaaniEval
Make evaluation coverage part of how your agent ships.
We are working with production Voice AI teams that need a quality system to keep pace with releases and real call behavior.